Return & Refund Policy

At AL Sports Nutrition, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we're here to help.

Returns You may request a return within 7 days of receiving your order, provided that:

• The item is unused and unopened
• The item is in its original packaging
• You have proof of purchase (order number or receipt)

Due to health and safety regulations, we cannot accept returns on opened supplement products unless the item is damaged, defective, or incorrect.

To start a return, contact us first at alsports.grizzly@gmail.com or on WhatsApp at 062 553 0844, and we'll send you the return address and instructions. Items sent back without first requesting a return will not be accepted.

Damaged, Defective, or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

Once approved, we will arrange either a replacement product or a full refund.

Refunds Once your return is received and inspected, we will notify you of the status of your refund. If approved, refunds will be processed within 3 to 5 business days to your original payment method. Please allow extra time for your bank to reflect the refund.

Return Shipping Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.

Non-Returnable Items

• Opened supplement products
• Used items
• Sale or clearance items (unless defective)

Contact Us AL Sports Nutrition Email: alsports.grizzly@gmail.com Phone/WhatsApp: 062 553 0844